To know more about our business training programs, please visit www.btsindia.in

Business Training Solutions - Corporate and Vocational

Business Training Solutions is Australia’s leading educational provider which offers a wide range of corporate and vocational training programs.

With many years of experience, Business Training Solutions has the expertise to analyse your overall business needs, customise, design, develop and deliver training, either onsite or at the College. The real benefit to business is the ideal combination of our quality training, integrated with workplace application. 

We pride ourselves in providing realistic and flexible solutions to ensure individuals achieve the maximum learning experience from our training courses.

Business Training Solutions offers customized training programs:

Negotiation Skills Leadership Skills Conflict Management Project Management Finance for Non Finance Managers Management Programs Professional Communication Customer Service

Team Building Performance Management Risk Management Change Management Train the Trainer Business Writing Presentation Skills Selling Skills

 

Negotiation Skills

We all negotiate in our personal and professional lives.  We negotiate while buying something, doing something different at work and in many other situations. In today’s environment, business is all about bottom line results. The staff must be equipped with professional negotiating skills to create a win- win situation.

Leadership Skills

Team Leaders and Branch Managers will find the 'Leadership Skills' workshop addresses the areas of Leadership most critical to the success of the Leader, the team and the organisation.  During the training, participants will gain a foundation of understanding about the Principals and practices of Leadership. These insights will enhance participants' capabilities and confidence, enabling them to be effective leaders.

Conflict Management

Conflict is inevitable in any workplace but what matters is how it is handled.  This workshop will give participants a range of simple and effective strategies to constructively resolve conflict.

Project Management

This course covers the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project. This course will also address management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects.

Finance for Non Finance Managers

Make Sound Investment and Financial Decisions
This practical program is designed for non-financial executives who need to understand and deal with financial issues. Concentrating on outcomes, applications and benefits, participants will improve their abilities in managerial decision making in financial areas. Understanding of standard financial concepts will be improved, enhancing more effective communication with financial experts.

Management Programs

Essential managerial qualities include leadership skills and strategic vision. When these qualities are present in managers, it is reflected in the cooperation, responsiveness and high performance of the team they lead.

Professional Communication

An important aspect of any successful business is building powerful and effective relationships, which allow a free flow of information and feedback.

Customer Service

Customers seek service excellence in today’s competitive market place and will favour service providers who consistently delight them with their service offering.  Failure to train customer service staff often results in poor service and loss of business.

Team Building

Leading and Developing Teams
Working within a team requires consideration and effort. Effective communication and management of work relationships underpins functional work teams.

Performance Management

Clear roles and performance measures assist teams to achieve optimum performance.  Identification of performance and goal measures for teams and team members assists them to manage the ongoing performance process.

Risk and Risk Management

This course is designed to give Managers a ‘working knowledge’ of how to analyze potential risk situations; as well as being able to identify appropriate risk management strategy evaluations.

Change Management

As the pace of change in the corporate field accelerates, effective change agents are increasingly sought-after. Organizations rely on people who can lead and inspire others to implement initiatives smoothly and successfully. Change management is an essential skill for anyone in a management role. Being a strong and effective leader means being an effective change agent.

Train the Trainer

Designed to provide new trainers, with the skills and knowledge to plan and present effective and interactive training sessions. The focus of the delivery is on three areas – individual facilitation, group facilitation and work-based facilitation.

Business Writing

Think how many emails, letters and memos you write in a week at work.  Does writing come naturally to you or do you hesitate, stumble and lose time trying to put your words together? Think about the people who read your documents – are you convinced they are getting the message you want them to get?  Poorly written communications can damage your organisation’s image and lose you business – it’s time to take action! Our one day course shows you how to quickly construct business documents that save time and money.  It provides you with tips for error free, plain English communications that will enhance your message – not bury it! 

Presentation Skills

Presenting With Impact
Sometimes your audience can be hard to persuade. Influencing a group of people to adopt a positive and constructive action may be vital to your business. Make the most of your natural skills by adding a structured framework, which will provide you with valuable tools to ensure that your presentations are effective, hard-hitting and to the point.

Selling Skills

Towards Sales Excellence
Selling “excellence” is most often earned rather than learned How do your clients value you? As a long-term business partner, or as just another sales rep? This intensive, interactive course will equip enthusiastic sales professionals with the skills and competencies necessary to secure their place as highly valued relationship builders who can return high sales.